The world has been ever-changing and is truly susceptible to adopting to the conformities that people make. With the brilliant modernization of almost everything, the field of learning and its approach to it has been enhanced with the help of technological breakthroughs. The term “E-learning” was coined as a convergence of learning but in a new and conventional way with the aid of computers. In the advent of COVID-19, e-learning was placed in the spotlight. This pandemic became the period of opportunity, innovation, and creativity. Teachers became instructional designers.
This study on Computer-Mediated Communication helped determine its role on the learning of the YS 10 (equivalent to Grade 9) and YS 11 (equivalent to Grade 10) learners of UST Angelicum College in the time of COVID-19. Specifically, it aimed to: (1) determine the reasons of learners for enrolling in online classes, (2) identify the roles of CMC modes: Asynchronous and Synchronous, and (3) know the challenges and limitations experienced by the learners with online classes.
Through self-constructed questionnaires, the forty (40) respondents revealed that they enrolled in online classes to learn anytime and anywhere. However, its main limitation was the lack of accessibility without the internet.
On the one hand, the learners had different preferences when it came to the modes of communication they used. Those in the YS 10 level specifically chose face-to-face interaction, the synchronous mode of CMC. On the other hand, the YS 11 preferred communicating through E-mail, an asynchronous mode of CMC. Lastly, none of the respondents chose the Bulletin Board System which was also part of the asynchronous category.
Keywords: E-learning, Computer-Mediated Communication, asynchronous communication, synchronous communication, innovation