Artificial Intelligence and Restorative Justice

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To cite this article: Bromwich, R. J. (2026). Artificial intelligence and restorative justice. Internet Journal of Restorative Justice 14(2), 72-74, ISBN (ONLINE): 978-1-80463-079-2

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ABSTRACT

The advent of artificial intelligence has been likened to the discovery of fire. It would be hard to overstate the importance of Artificial Intelligence (AI) across fields of human endeavour, including the work involved in justice systems. The intersection of AI, communications technology and restorative justice presents a rich field for exploration, innovation, and critical inquiry. Restorative justice, with its focus on repairing harm and restoring relationships, coupled with the transformative potential of AI communications technology, offers promising avenues for advancing justice in diverse contexts. Restorative justice (RJ) and artificial intelligence can be brought together in innovative ways to create more equitable, transparent, and impactful justice systems. Both fields focus on transformation—restorative justice seeks to heal harm and rebuild relationships, while AI offers tools for data-driven decisions and analysis. By integrating AI into RJ, we can amplify its potential for fairness, inclusion, and efficiency. Restorative justice, as is often explored in this journal and defined by Gavrielides, is an “ethos” that emphasizes healing over punishment (Gavrielides,2007). It centers on dialogue between victims, offenders, and the community, aiming to repair the harm caused by wrongdoing. It focuses on accountability, reconciliation, community involvement in order to restore peace and rebuild trust after a violent, criminal, or otherwise disruptive incident. Artificial Intelligence (AI) is a term that encompasses machine learning, natural language processing (NLP), predictive analytics, and automation, allowing systems to analyze vast amounts of data and perform complex tasks. In the context of justice, it is foreseeable that AI can help analyze patterns, identify trends in criminal behavior or rehabilitation success, predict recidivism and predict and assess the effectiveness of RJ programs. AI can also automate processes, supporting administrative tasks and matching cases with appropriate RJ programs. AI may also, through digital platforms, expand access to restorative practices for those in underserved or remote areas. There are many synergies between AI and RJ. AI can provide Data-Driven Insights for RJ Programs: AI can analyze data from past RJ cases to identify what factors contribute to successful outcomes. By examining patterns in reconciliation rates, the well-being of victims post-resolution, and the effectiveness of different mediation approaches, AI could help refine RJ practices and enhance their effectiveness. Further, using AI, individualized restorative plans could be created for each case, based on data from similar situations. AI could suggest specific restorative practices (e.g., community service, restitution, or direct mediation) tailored to the individuals involved, offering the most likely route to healing and rehabilitation. AI, when developed and trained on diverse, representative data, can also reduce human bias in restorative justice processes. By providing impartial assessments and recommendations, AI tools could help ensure that decisions made in restorative processes are fair and consistent, particularly in cases involving historically marginalized groups. AI-powered platforms can facilitate virtual RJ sessions, broadening access to these practices. People in remote locations, or those with limited access to physical mediation spaces, could engage in restorative justice processes online. AI could assist by managing scheduling, moderating conversations, or providing real-time feedback to mediators on how discussions are progressing. Further, AI models could help restorative justice programs by predicting the likelihood of re-offense, not as a tool for punitive measures but to identify individuals who may need extra support. These insights could guide the development of aftercare or follow-up measures that strengthen long-term rehabilitation. There are, however, potential challenges to using AI in RJ processes. There may be bias in AI Models: While AI can reduce bias, improperly trained algorithms could reinforce existing inequalities if the training data reflects systemic biases in policing, sentencing, or case management. Ensuring that AI systems are trained on fair, diverse datasets is critical. There may also beprivacy concerns: integrating AI into justice systems raises privacy concerns, especially regarding sensitive personal data. Safeguards need to be in place to protect participants’ information in restorative justice processes. Restorative justice is fundamentally about human connection, empathy, and dialogue. AI tools must be seen as augmenting rather than replacing these elements, keeping the process humane and person-centered. By thoughtfully combining AI with restorative justice, there is great potential to make RJ processes more accessible, effective, and fair. AI can offer tools to enhance decision-making, streamline processes, and reduce bias, while RJ’s core focus on healing and rehabilitation can guide AI’s ethical use in justice systems. Together, they could create transformative justice models that support both individual and societal healing. The papers in this special issue look at how AI and RJ can be brought together.

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